Frequently Asked Questions
Everything you need to know about your SWAG Off Road order.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location and the shipping method selected at checkout.
Do you offer international shipping?
Yes, we ship our apparel and accessories worldwide. International delivery times vary by country and typically range from 7-21 business days.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please use our online portal to start your return process.
How should I care for my SWAG Off Road apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.